TERMS AND CONDITIONS
DATA PROCESSING INFORMATION pursuant to art. 13 and 14 of Reg. 2016/679, "Regulation".
• consent given by the user for the purposes referred to in point b) - with exclusive reference to the Social login - and points d) and e);
• legitimate interest of both Best Group in providing the services of the Site, and of the user himself in navigating correctly on the Site and / or legitimate interest of Best Group in responding to any customer requests.
With reference to the previous point 2 (c), the legal basis of the processing indicated therein lies in the fulfillment of the contract and in the obligation to fulfill the pre and post contractual obligations.
It should be noted that, based on the principle of legitimate interest, Best group may contact you in order to offer you services and products similar to those previously purchased. It should also be noted that, based on current legislation, this type of contact (so-called "soft spam") does not require consent.
In any case, you can, at any time, request the interruption of the treatment and Best Group will do so without delay.
1. Holder of the treatment of personal data.
Best group Srl, (VAT number 04213200720) with registered office in Barletta, via Bruxelles 21 - 76121, Italy is the independent owner of the processing of personal data of users who browse the site, including navigation, marketing and data profiling data as well as data related and related to sales made through the integrated online website and related pre and post sales support activities.
2. Responsible for the protection of personal data.
Best Group srl has appointed the person in charge for the protection of personal data, who can be contacted at the following e-mail address email@example.com for any information regarding the processing of your personal data and to exercise the rights illustrated below.
3. Type and purpose of the treatments carried out on the Site - Legal basis of the treatment.
Different types of personal data are collected and processed through the Site, applications or direct contact, for different purposes and in different ways.
We only collect information that is necessary, relevant and adequate for the purpose for which it is provided.
More specifically, the information we collect includes some or all of the following:
(b) personal data provided voluntarily by the user (such as, for example, e-mail address, personal data, password provided by filling out the "My Account" registration form), or in any case lawfully acquired during the iteration of the site with the user, to satisfy the user's requests and offer the services, assistance and information requested on Starter Italia products.
It should be noted that registration and access via a social profile involve the communication of some data (including Name, Surname, Email and any other data relating to the user and present on the social network) by the chosen social network and require it then the acquisition of an explicit permission to be granted before access, which will allow to perform actions with the user's account.
In some cases, social networks require you to obtain feedback and information on the use of the log-in.
For more information, refer to the related privacy documentation on the social network;
(c) the personal data provided by the user as part of the online registration processes on the Site, sending of product purchase order forms for the conclusion of electronic commerce transactions and interrelationships with users for functional and instrumental activities sales, as well as for any necessary pre and post sales assistance;
(d) with the express consent of the user, Best Group srl may process the personal data of the latter for marketing purposes, or to send to the user (through traditional tools and through telematic tools such as newsletters, emails, sms, mms and smart messages) information and updates on products, sales, promotional campaigns, events and other initiatives promoted by Best Group;
(e) with the express consent of the user, Best Group may process the personal data of the latter also in order to study consumption habits and choices in order to make the products and initiatives more responsive to the tastes and needs of its own clients.
4. How we use the information we collect.
Only information that is necessary for the purpose for which it was collected is processed. We have the option not to receive marketing communications from us (and consent can be revoked at any time). No "unwanted" emails or communications are sent and data is not shared with anyone else, except to complete the purchase or sale contract.
Personal data are used only for the purposes and legal bases indicated in the following points:
Purpose of the processing.
Legal basis of the processing.
We may use and process personal information where it is necessary to perform a contract and to fulfill and complete the
orders, purchases and other transactions concluded with the writer and for analysis of
• To register a new customer, create and manage your customer account
and provide services to the user.
• Provide technical support for the product.
Manage the relationship, including order processing and file delivery
requested product or service or vice versa with suppliers.
Processing is required for
the performance of a contract or for
make a deal.
• Provide information about our company and its products and services e
provide you with newsletters or email updates;
• To inform about special offers and products or services they might
• Understand the flow of traffic on our website and deliver
a better website experience and understanding our customer needs.
Consent - which can be withdrawn at any time.
• Measure the interest of customers and suppliers and improve our products,
services and website.
• Provide the information, products or services requested.
• To fulfill the obligations deriving from any stipulated contracts.
• Help provide the highest level of customer attention;
• To manage and operate our website - to keep our website updated and relevant, to develop our business and to inform our marketing strategy and monitor how we do this
use our website.
• Provide general information on the website and provide our products and
• Make sure that the content of the website is presented in the best possible way
• To view the most significant and relevant ads on the website.
Processing is necessary for supporting interests
legitimate business in running our business.
We remind you that you have the right to object to the processing of personal data carried out for our legitimate interest.
That is, the right to object at any time.
For the prevention and detection of fraud, money laundering or other offenses or for the purpose of responding to a binding request by
a public authority or a court.
Processing is necessary to comply with legal and regulatory obligations.
We may need to process personal information to contact the interested party in the event of an urgent security notice.
5. Source of personal data
The personal data collected by Best Group are provided directly by the user (by registering on the Site or as part of the sales process), except for the navigation data referred to in point 2 (a) above and for the data collected during registration and access via the social profile, as indicated in point 2 (b) above.
6. Study of user habits and consumption choices.
As indicated in point 2 (e) above and with the express consent of the user, Best Group may process the user's personal data for the purpose of studying the habits and consumption choices of users in order to make the products and the best Initiatives groups that best meet the tastes and needs of their customers.
Best Group, with the aid of automated tools, will process data relating to the value and frequency of purchases (even if the latter were made during the sales period) as well as the type of products purchased in a given period of time. This study aims to offer customers and users products, services and initiatives that best meet their tastes and needs. In this regard, it should be noted that the study of user and customer behavior will take place in a non-invasive way in the personal sphere.
As indicated in point 2 (a) above and with the express consent of the user, Best Group may process the user's personal data, using automated tools, to study cookies in order to verify navigation on the Site and to propose products and services in line with the navigation activity.
7. Methods of processing personal data carried out by Best Group.
However, due to the nature of the online transmission medium, these measures cannot in any way limit or exclude any risk of unauthorized access or loss of data.
To this end, it is advisable to periodically check that the computer is equipped with adequate software devices for the protection of data transmission over the network, both incoming and outgoing (such as updated antivirus systems) and that the Internet service provider has taken measures suitable for the security of data transmission over the network (such as firewalls and spam filters).
On www.privatoeco.com each purchase is made in maximum security thanks to the use of the most advanced technological and coding systems (SSL).
8. Compulsory or optional nature of providing data.
The provision of personal data, in particular personal data, e-mail address, postal address, telephone number and bank details (in the case of payments by credit card) is necessary for the purpose of concluding the contract for the purchase of products through the Site. .
On the other hand, some of these data may be essential for the provision of other services rendered on the Site and connected to the sale (pre and post sales services, such as, for example, the transport, replacement service, etc.) or for fulfill obligations deriving from legal or regulatory provisions (tax legislation and anti-money laundering legislation).
Failure to provide data may therefore constitute, depending on the case, a legitimate and justified reason for not executing the contract for the purchase of products on the Online and / or the provision of services connected to it.
Depending on the case and, where necessary, the mandatory or optional nature of the provision of data will be indicated from time to time, adding a special character (*) to the mandatory information or only the data necessary for the provision of services and for the purchase of products on the Site. Failure to provide optional personal data will not entail any obligation or disadvantage.
9. Categories of recipients of personal data.
Best Group communicates the personal data of users of the Site only within the limits permitted by law and in accordance with the following. In addition to what is indicated in the previous point 2 b. (ie to the Social login), personal data may be known by:
Best Group employees and consultants, who will operate as persons authorized to proceed
10. Data retention period
Personal data collected for sales purposes are kept for a period not exceeding 10 years, in compliance with tax and civil law. Furthermore, these data can be kept for a further period of time, in order to respect the unlimited guarantee granted to the customer.
The personal data provided for marketing and profiling purposes are kept for the period necessary for the specific processing and in consideration of the interest expressed by the customer in receiving updates on products and events organized by Best Group.
11. Rights recognized by the privacy law to the user.
The user is always entitled to obtain from Best Group confirmation of the existence or not of personal data concerning him, even if not yet registered, and their communication in an intelligible form.
He also has the right to obtain information on the origin of personal data; of the purposes and methods of the processing; of the logic applied in case of treatment carried out with the aid of electronic instruments; the identification details of the data controller and data processors; the indication of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as, for example, data processors or persons authorized to process them. The user also has the right to request the updating, correction or, when interested, the integration of personal data, the cancellation, transformation into anonymous form or the blocking of personal data processed in violation of the law, including those referred to storage is not necessary for the purposes for which the data were collected or subsequently processed; the attestation that the aforementioned operations have been brought to the attention, also as regards their content, of those to whom the data have been communicated, except in the case in which this fulfillment proves impossible or involves the use of means manifestly disproportionate to to what is protected right. The user also has the right to data portability.
However, the user has the right to object in whole or in part, for legitimate reasons, to the processing of personal data concerning him, even if pertinent to the purpose of the collection, to the processing of personal data concerning him for the purposes of sending. of advertising or direct marketing material or for carrying out market research or commercial communication and also has the right to request the limitation of the processing of data concerning you. The right to object can also be exercised specifically, with regard to one or more methods of sending marketing communications. The user also has the right to lodge a complaint with the competent supervisory authority as well as the right to revoke the consent previously given.
The rights listed above can be exercised by contacting the Data Protection Officer by writing to firstname.lastname@example.org by selecting the appropriate category in the online contact form.
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The cookies used by this site are of 2 types:
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Cookie di marketing, analisi e altri cookie
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Cosa sono i cookie
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Perché utilizziamo i Cookie?
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Cookie utilizzati sul nostro sito
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I cookie funzionali sono cookie utilizzati per ricordare le scelte fatte dagli utenti, al fine di migliorare la loro esperienza (ad esempio la lingua).
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Di seguito un elenco di dettaglio dei cookie utilizzati.